Rewards Programme
Do you have an Emerald Rewards Card? Sign up today and experience more of everything that you enjoy at Emerald Resort & Casino. There are more perks, more benefits and ultimately more value in every experience. Please call on our guest relation's details to find out how you can sign up today.
Latest Promotions Guest Relations Desk
What's different?
Emerald Rewards has a restructured table of benefits that gives you more back – each time you visit Emerald Resort & Casino . With the new card, you are able to earn free Casino play, enjoy greater discounts or benefits at various attractions and at the variety of accommodation options available. Getting value out of every visit has never been this easy!
Get the card
To get your FREE card today, ask our friendly Guest Relation staff for more information.
If you are an existing Emerald Club member, simply visit the Guest Relations desk inside the Casino and our Guest Relations Officers will assist you in converting to the new Emerald Rewards programme.
Frequently asked questions
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How Does it Work?
Keep your card inserted in the slot machine the entire time you play, hand it to the dealer when playing table games or present it when making purchases at participating outlets. Whether you play at the slot machines or tables, you accumulate points, getting you closer to more benefits.
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What are the Tier Levels and How do I Qualify?
The total points earned in a calendar year determine your tier status. Earn 24 000 points within the calendar year to reach Gold status and 60 000 points to be eligible for the elite Diamond status. The required number of points must be earned each year, to maintain your tier status and benefits for the following year.
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How do I Convert Points for Play?
Your accumulated points available can be converted to Xtracredits for play on both the slot machines as well as table play. To convert and play your Xtracredits on the slot machines, follow the instructions on the keypad display. For table play, please visit the Guest Relations desk to redeem your points.
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How do I Check my Emerald Rewards Point Balance?
You always know where you stand with Emerald Rewards. You can view your Emerald Rewards point balance on any slot machine or enquire at the Guest Relations desk.
Pay with your points
Redeem your points for Xtracredit for Slots and Tables play, accommodation, food and beverage at participating outlets.
Emerald Rewards Store!
OPEN NOW!
Guess, Busby, Mangwanani, Garmin, iPod, PlayStation & many more…
If you are an existing Emerald Club member, simply visit the Guest Relations desk inside the Casino and our Guest Relations Officers will assist you in converting to the new Emerald Rewards programme.
Visit the store today!
- Emerald Rewards Card-holders qualify for exclusive discount & special offers
- Point & Cash purchases
- 10h00 – 22h30 every day. 016 982 8000
